Privacy Policy

Last Modified: July 12, 2023

Security Equipment Corporation, VigilLeaf and their affiliated companies (collectively, “VigilLeaf,” “we”, “us”, or “our”) value their customers, their information, their privacy, and their trust. This Privacy Policy (“Policy”) applies to information collected online from users of the VigilLeaf website, www.vigilleaf.com (the “Site”), and explains how we collect, use, and protect that information. This Policy applies to VigilLeaf’s collection, use, processing, storage, and transfer of information associated with VigilLeaf’s Site. Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” means data which identifies, describes, is associated with, or could be linked to an individual, such as a name, birthdate, postal address, email address, telephone number, driver’s license number, Social Security Number or other government-issued identification number, credit card number, or other unique identifiers. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, we may collect information related to businesses, companies, institutions, or other entities rather than individuals (“Business Information”). We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Information We Collect

We collect information about you in two ways: 1) directly from you; and 2) indirectly from you via your use of the Site.

Information Collected Directly From You

When you contact us using or register with our Site or use the Site’s forms to place an order, subscribe to a newsletter, respond to a survey, or otherwise enter information on our Site we will collect certain Personal Information about you so that we may adequately respond to your inquiry or offer product or services to you such as your first and last name, mailing address, phone number, credit card information, University/school affiliation or attendance, email address, and other information shared through our forms.

Information Collected Indirectly from You

When you visit our Site, we may collect information about your visit and maintain that information in our web server logs, which are records of the activities on our Site. The servers automatically capture and store the information electronically. Examples of the information we may collect include: Internet Protocol (IP) address; browser type and language; Internet Service Provider (ISP), referring and exit website and applications; operating system; date/time stamp of activity; clickstream data; whether you are a first-time or a returning user; links you clicked on while in the Site; and your flow and navigation path through the Site. We use this information in a deidentified and aggregated fashion to help us administer the Site, analyze its usage, protect the website and its content from inappropriate use, and improve your Site experience. In some of our email messages, you will find a “click-through URL” linked to content on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click such links in our email messages.

Cookies
We use technologies, such as “cookies,” so we can remember certain information about you, remember your preferences, or recognize you when you return to the Site. Cookies also help us compile aggregate data about Site traffic and Site interaction so that we can improve our Site and protect our Site from fraud. A cookie is a text file that is stored on your computer. As text files, cookies cannot read information on your hard drive, run programs, or deliver viruses to your computer. Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all our Site’ features. During your browsing session, we use “session” cookies to store information and monitor Site function. These session cookies are installed during your browsing session and are deleted when the browsing session has ended.

Name of Cookie
Why we use it
Can I block it?
Lifespan
FORNAX_ANONYMOUSID
Analytics
Yes! (Type #2)
2 Years
LASTVISITEDCATEGORY
Tracks last visited category to build product breadcrumbs
No! (Type #1)
Session
RECENTLY_VIEWED_PRODUCTS
Keeps track of products which the user has viewed to show recently viewed block
No! (Type #1)
Doesn't Expire- Expires Wednesday, December 31, 1969 at 6:00:01 PM
SHOP_ORDER_TOKEN
Representation of the order - Only seen with single page express checkout
No! (Type #1)
1 Day
SHOP_SESSION_TOKEN
Representation of the user session
No! (Type #1)
1 Week
SHOP_TOKEN
Essential for security; used to store the customers hash after logging in & is used for customer look up
No! (Type #1)
1 Week
STORE_VISITOR
Used to track anonymous site usage
No! (Type #1)
1 Day
XSRF-TOKEN
Token to avoid Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF
No! (Type #1)
Session
Shopper-pref
Used to store Shopper Preferences such as Currency
No! (Type #1)
1 Week
tracking-preferences
Used to store shopper tracking preferences when consent manager is enabled. To help determine what type of Scripts (Essential, etc) will load
No! (Type #1)
2 Years
bc_consent
Used to determine if the shopper has consented to tracking when the consent manager is enabled
No! (Type #1)
About 2 Years
SHOP_SESSION_ROTATION_TOKEN
Essential for security; used for cart/checkout sessions
No! (Type #1)
2 Weeks
SHOP_DEVICE_TOKEN
Essential for security; used for lockouts
No! (Type #1)
  
1 Month

We also use log files when you visit our Site. Log files track IP addresses, browser type, Internet Service Provider (ISP) identity, referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information in our legitimate interest in administering the Site, preventing fraud, tracking website navigation in the aggregate, and gathering broad demographic information for aggregate use. Web beacons, also known as clear GIFs, are often used in combination with cookies. Often transparent, these images are part of web pages, and allow us to count users who have visited certain pages and to generate statistics about how our Site are used. They are not used to access Personal Information. Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to you. We do not and will not use cookies to collect Personal Information from you that you did not intentionally provide to us. We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

Website Analytics

We use third-party website analytics software from third-party providers (Google Analytics, Big Commerce) in connection with our Site to gather data such as age, gender, and interests to provide advertising targeted to suit your interests and preferences. This analytics software helps us target our online ads based on information collected directly from you or by automated means, like cookies. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavior Advertising at Google Ad Policies and edit or opt-out your Google Display Network ads’. SABRE utilizes analytics software provided by Google Analytics, Inc. Google collects anonymous information that is not used to identify a user. This information helps us better understand how visitors use our Site, detect and defend against fraud and other Security risks, and present advertisements, products, and/or services of interest to you. To learn more about how Google Analytics collects and processes data, please visit “How Google uses data when you use our partners’ Site or apps”, located at Google Privacy and Terms. To learn about how to opt-out of Google Analytics, please visit Google Analytics Opt-out Browser Add-On. For more information on how Big Commerce processes and uses data, please go to BigCommerce Privacy Policy.

VIGILLEAF Personal Safety App
The VIGILLEAF Personal Safety App tracks user location in the background to trigger geo-location alerts when the connected Bluetooth device (pepper spray) is deployed for personal safety. This alert is received and sent as a push notification to selected contacts and authorities (for an extra fee if desired) so both parties can quickly respond to an emergency. Location data is not used or sold outside of the app and it is not tracked by Security Equipment Corporation.


Children's Information

Our Site is not directed at children. We do not knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the “Questions and Contact Information” Section, below, and we will take steps to remove such Personal Information from our systems.

Use of Personal Information

We only use your Personal Information for the original purposes it was given and to further our legitimate business interests, such as to transact business, to provide information about our company, products, and services and to communicate with visitors of our Site. Personal Information is also used to provide you with a more enjoyable, convenient online experience. We may use your Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use your Personal Information to communicate with you about products and services we believe you might find of interest and to administer marketing materials and surveys in which you might participate. And, we may use your Personal Information to administer contests, promotions or surveys or other Site features. We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our website, operations, mobile experience, or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site visitors and our business. We also provide your Personal Information to BigCommerce, a third-party vendor who partners with us to operate our store on the Sites. BigCommerce may be given the Personal Information identified above to allow us to complete your purchases of products or services. BigCommerce uses that information only to complete your purchases and orders and deletes that information once orders are complete. Our employees and agents may view your Personal Information to assess and evaluate your purchase orders or to otherwise perform their jobs and address your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this Section, and always in connection with a contractual obligation to protect the privacy of that information. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below in the “Access and Consent to Use of Your Personal Information” and “Questions and Contact Information” Section.

Disclosure of Your Information

We will not sell, rent, or lease any information we collect from you to others. We will not make your Personal Information available to any unaffiliated parties, except as follows:

  • To employees, contractors, agents, website vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;
  • To our vendors, contractors, and third-parties who assist us in providing you with the services requested (like Authorize.net and those otherwise listed herein)
  • To our affiliates, service providers, and third-parties (e.g., Google Analytics and BigCommerce) for marketing purposes, building targeted ad campaigns, and completing your order of products or services.
  • To others, including law enforcement, if we believe such release is reasonably necessary to comply with law or legal process; enforce or apply the applicable SABRE Terms of Use, if reasonably necessary to protect our operations, clients, or users; detect, prevent or otherwise address fraud, security, or technical issues; protect the rights, property, or safety of others; in a matter of public safety or policy; or as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings). In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy.

Access and Consent to Use of Your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, please see the contact information in the “Questions and Contact Information” Section. If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please use the contact information provided in the “Questions and Contact Information” Section. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop. Denying or withdrawing consent may not allow us to provide you with some or all the products, services, or information you request. You may opt-out of receiving marketing-related emails, targeted advertising messages, or promotional offers from VigilLeaf by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at CustomerSupport@VigilLeaf.com. If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, and other matters. If you agreed to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party's privacy policy. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Your California Privacy Rights

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

  1. The right to know, by way of our Policy and any specific inquiries you direct to us, where Personal Information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
  2. The right to “opt-out” of VigilLeaf’s sale of your Personal Information to any third parties, in the event VigilLeaf sells data;
  3. The right, with some exceptions, to have your Personal Information deleted from VigilLeaf’s possession or control; and
  4. The right to receive equal service and pricing from VigilLeaf even if you exercise any of your privacy rights.

California Civil Code Section 1798.83 permits users of the Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. A California resident may also use an authorized agent to submit a right to access request or a request to delete. To make such a request, to learn more, or if you have any questions or concerns about your California privacy rights, please visit the Privacy Notice for California Residents.

Virginia Residents

If you are a Virginia resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

  1. To confirm whether or not VigilLeaf is processing your Personal Information and to access such Personal Information;
  2. To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information;
  3. To delete your Personal Information;
  4. To obtain a copy of your Personal Information that you previously provided to VigilLeaf in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Information to another controller without hindrance, where the processing is carried out by automated means; and
  5. To opt-out of the Personal Information processing for purposes of targeted advertising, the sale of personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

VigilLeaf will respond to any of the above requests within forty-five days. VigilLeaf may extend this deadline once by an additional forty-five days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension.

All requests pursuant to the above rights should be submitted to:

CustomerSupport@Vigilleaf.com and Virginia Request, 747 Sun Park Dr., Fenton, MO 63026. If VigilLeaf declines to take action regarding your request, VigilLeaf shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen days of receipt of VigilLeaf's initial response to the following:

CustomerSupport@Vigilleaf.com and Virginia Appeal, 747 Sun Park Dr., Fenton, MO 63026. Within sixty days of receipt of your appeal, VigilLeaf shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. If unsatisfied, you may file a complaint with the Virginia Attorney General on their website.

Colorado Residents

If you are a Colorado resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

  1. To opt-out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information; or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
  2. To confirm whether VigilLeaf is processing your Personal Information and to receive access to that Personal Information;
  3. To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;
  4. To delete your Personal Information; and
  5. When exercising your right to access your Personal Information, to obtain the Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

    VigilLeaf will respond to any of the above requests within forty-five days. VigilLeaf may extend this deadline once by an additional forty-five days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension.

    All requests pursuant to the above rights should be submitted to:

    CustomerSupport@Vigilleaf.com and Colorado Request, 747 Sun Park Dr., Fenton, MO 63026.

    If VigilLeaf declines to take action regarding your request, VigilLeaf shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen days of receipt of VigilLeaf's initial response to the following:

    CustomerSupport@Vigilleaf.com and Colorado Appeal, 747 Sun Park Dr., Fenton, MO 63026.

    Within forty-five days of receipt of your appeal, VigilLeaf shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. VigilLeaf may extend this period by sixty days where reasonably necessary, considering the complexity and number of requests serving as the basis for the appeal. If unsatisfied, you may file a complaint with the Colorado Attorney General at https://coag.gov/file-complaint/.


    Utah Residents

    If you are a Utah resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights：

    1) To confirm if we are processing your Personal Information and to access that data;
    2) To delete Personal Information that you provided to us;
    3) If technically feasible, to obtain a copy of data that you provided to us in a portable manner; and
    4) To opt out of the processing of Personal Information for targeted advertising or sale.

    VigilLeaf will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:
    CustomerSupport@Vigilleaf.com and Utah Request, 747 Sun Park Dr., Fenton, MO 63026.


  6. Connecticut Residents

    If you are a Connecticut resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

    1) To know what Personal Information we have collected about you, so long as revealing such information would not reveal a trade secret;
    2) To obtain, where technically feasible, a copy of all the Personal Information that we have acquired about you;
    3) To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;|
    4) To delete your Personal Information; and
    5) To opt out of the processing of your data for the purposes of: a) targeted advertising, b) the sale of Personal Information, or c) profiling in furtherance of solely automated decisions that produce legal or similar significant effects on you.


  7. VigilLeaf will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:

    CustomerSupport@Vigilleaf.com and Utah Request, 747 Sun Park Dr., Fenton, MO 63026.

    Security of Your Personal Information

    We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. VigilLeaf uses SSL/TLS Protocol and SSL/TLS Encryption for this purpose. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

  • Links to Other Website

  1. Our Site may contain links to, or advertisements about, non-VigilLeaf websites. Our Site may also reference, advertise, or link to the VigilLeaf Site. You may be able to post content to third party Social Networking Site on which we maintain a presence. If you choose to do this, we will provide information to the Social Networking Site(s), and receive information from them, in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the applicable terms of use and privacy policies. We are not responsible for the availability, accuracy, content, products or services of third-party Social Networking Sites. While you are using the Site, you may be linked or directed to other third-party websites that are beyond our control. These third-party websites may have privacy policies and terms of use which differ from ours. Please carefully review these policies. We are not responsible for any actions or policies of such third parties.

  2.  

    Retention and Accuracy of Personal Information

    We do our best to ensure that the Personal Information we hold, and use is accurate. We rely on the individuals we do business with to disclose to us all relevant information and to inform us of any changes. Personal Information is kept only for so long as is required, in accordance with our records retention policy and legal and regulatory requirements. If Personal Information is no longer required, we destroy it or render it anonymous. In any event, all Personal Information collected by us will be deleted within 24 months of your having last interacted with us or the Site.

    Data Transfer

    We may maintain your Personal Information on computers and servers located outside of your state of residence, country, or economic region. However, we only process, store, and collect data, including Personal Information, in the United States.

    Changes to the Policy

    From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified.

    Questions and Contact Information

    If you have any questions, wish to access, correct, or amend your Personal Information or unsubscribe, want to register a complaint or simply want more information, you may contact us at: CustomerSupport@Vigilleaf.com